Duke Energy Center
SECURITY

VISITOR REGISTRATION

Required to Access Building Elevators

Visitors desiring access to the building must have an approved sponsor to validate their access. To qualify as an approved sponsor, a person must have a valid building access card issued or approved by either Wells Fargo or Childress Klein. An approved sponsor must pre-register all visitors with Security by filling out a Visitor Pre-registration Form and delivering it to the Visitor's desk in the lobby, or by sending an email to DEC.Visitor@childressklein.com or faxing the form to 704-330-2595. Telephone requests will not be accepted because they cannot be properly authenticated. A minimum of 24 hours notice is recommended to ensure adequate time for processing.

Visitors are required to present a valid photo ID and check in with the Visitor's desk on the lobby level upon arrival. At that time, visitors will receive their temporary visitor pass that they are to present to Security when proceeding through the elevator turnstiles. Persons needing visitor access after normal business hours must be registered before 4:30 PM on the day of their visit and will need to pick up their pass from the East Lobby Observation Post. Visitors must be escorted by a building card holder after normal business hours. Visitor passes are valid for a 24-hour period from when the date and time of issue.

Groups of visitors may be pre-registered on a single pre-registration form. Small groups (49 members or less) will follow normal visitor check-in procedures and receive visitor badges. Members of large groups (50 or more) will not require the issuance of individual visitor badges. In this case, the large group members will be escorted through the turnstiles by Security or their designated sponsor and then directed to the appropriate floor.

Children under the age of 18 may be escorted by a credentialed employee to the appropriate floor without being pre-registered or obtaining a visitor pass. The credentialed employee is responsible for maintaining positive control over the children they sponsor. Children should not be allowed to roam floors unattended.

Please contact the Visitor Desk at 704-330-2531 or Management Office at 704-330-2500 with any questions or concerns about the Visitor Registration process.